Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

Information You Provide

  • Currency Preferences: Your selected country and currency preferences for displaying gold and metal prices
  • Language Settings: Your preferred language for the website interface
  • Contact Information: If you contact us, we may keep a record of your communication

Information We Collect Automatically

  • Usage Data: Information about how you use our website, including pages visited and time spent
  • Device Information: Information about your device, browser type, and operating system
  • IP Address: Your IP address for security and analytics purposes
  • Cookies: Small data files stored on your device to improve your experience

How We Use Your Information

We use the information we collect for the following purposes:

  • Service Provision: To provide accurate gold rates and currency conversion services
  • Personalization: To remember your preferences and provide a customized experience
  • Analytics: To understand how our website is used and improve our services
  • Security: To protect against fraud, abuse, and security threats
  • Communication: To respond to your inquiries and provide customer support
  • Legal Compliance: To comply with applicable laws and regulations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website
  • Legal Requirements: We may disclose information when required by law or to protect our rights
  • Business Transfers: In the event of a merger, acquisition, or sale of assets
  • Consent: When you have given us explicit consent to share your information

Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption: We use SSL encryption to protect data transmission
  • Access Controls: Limited access to personal information on a need-to-know basis
  • Regular Updates: We regularly update our security practices and systems
  • Monitoring: Continuous monitoring for security threats and vulnerabilities

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly
  • Preference Cookies: Remember your settings and preferences
  • Analytics Cookies: Help us understand how you use our website
  • Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.

Your Rights

You have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing of your information
  • Restriction: Request restriction of processing in certain circumstances

Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services:

  • External APIs: We use third-party APIs for real-time gold prices and currency exchange rates
  • Analytics Services: We may use Google Analytics or similar services
  • CDN Services: We use content delivery networks for faster loading
  • Font Services: We use Google Fonts for typography

These third-party services have their own privacy policies, and we encourage you to review them.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

  • Preference Data: Stored locally in your browser until you clear it
  • Analytics Data: Typically retained for 26 months
  • Communication Records: Retained for customer service purposes
  • Legal Requirements: Some data may be retained longer to comply with legal obligations

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Binding corporate rules
  • Certification schemes

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by:

  • Posting the new privacy policy on this page
  • Updating the "Last updated" date
  • Providing notice through our website or other communications

We encourage you to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

Email: privacy@goldrates.com
Phone: +1 (555) 123-4567
Address: 123 Financial District, New York, NY 10004